VeniSure Privacy Policy
Effective Date: April 19, 2025
1. Who We Are
VeniSure provides mobile phlebotomy services across North Central Florida. We collect, deliver, and process lab specimens from patients in their homes, workplaces, or care facilities. This Privacy Policy explains how we collect, use, share, and protect your personal information, and your rights under applicable laws.
2. Scope
This policy applies to all personal information processed by VeniSure through our services, website, forms, scheduling tools, and communications. All staff and service providers authorized to handle this data must follow the practices outlined here.
3. Information We Collect
Personal Information You Provide
• Full name, phone number, email, and home address
• Date of birth and insurance information
• Physician or provider details
• Lab order forms and appointment history
• Payment information (if applicable)
• Communication history with our team
Information We Collect Automatically
• Device/browser type, IP address, location (if enabled)
• Website usage data via cookies or tracking tools
4. How We Use Your Information
We use your information to:
• Schedule and manage your appointment
• Perform blood draws and transport specimens to labs
• Provide updates about your services or requests
• Coordinate with your healthcare provider or laboratory
• Comply with legal and insurance requirements
• Improve and secure our services
5. Sharing Your Information
We may share your information with:
• Partner labs (e.g., Quest, LabCorp) for order fulfillment
• Healthcare providers for coordinated care
• Secure third-party tools (e.g., payment processors, scheduling platforms)
• Law enforcement or regulators, if legally required
We do not sell your personal information to third parties for marketing purposes.
6. Your Rights
You may contact us to:
• Access or update your personal information
• Withdraw consent or opt out of communications
• Request deletion of your data (subject to legal limits)
Email us at labs@venisure.com with your request.
7. Data Security
We take reasonable physical, technical, and administrative safeguards to protect your information. However, no system can be guaranteed 100% secure.
8. Children’s Privacy
We do not knowingly collect data from children under 18 without verified parental or guardian consent. If you believe we’ve collected such information, please contact us immediately.
9. Policy Updates
This Privacy Policy may be updated from time to time. Changes will be posted on our website with the updated effective date. We encourage you to review it periodically.
10. Contact Us
If you have any questions about this policy or how your information is handled, please contact us at:
Email: labs@venisure.com